Last Updated: September 29, 2025
1. Introduction and Acceptance of Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client,” “you”), and DYN Educational Support Services INC., operating under the business name Resumaitor (“Company,” “we,” “us,” or “our”), concerning your access to and use of our professional document preparation services (“Service”).
By purchasing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Service and you must discontinue use immediately.
2. Description of Service
2.1. The Service provided by the Company consists of the translation of a Client-provided Spanish-language curriculum vitae (“CV”) and other professional information into English-language documents, specifically a resume and a cover letter, formatted in a style commonly accepted in the Canadian professional market (“Deliverables”).
2.2. The Service may be general in nature or tailored to a specific job offer, as directed by the Client at the time of purchase.
2.3. No Guarantee of Employment. The Client acknowledges and agrees that the Company provides document preparation services only. The Company makes no representation, warranty, or guarantee, express or implied, regarding employment outcomes. The Company does not guarantee that the Client will secure a job interview, an offer of employment, or any other professional outcome as a result of using the Service.
3. Client Obligations and Responsibilities
3.1. Accuracy of Information. The Client represents and warrants that all information, including but not limited to employment history, qualifications, and personal details, provided to the Company is accurate, complete, and truthful. The Company is not responsible for any inaccuracies, omissions, or misrepresentations in the source material provided by the Client.
3.2. Final Review. Upon receipt of the draft Deliverables, the Client is solely responsible for a thorough review of the documents for accuracy and completeness. The Client’s final approval of the Deliverables signifies their acceptance and satisfaction with the content. The Company shall not be liable for any errors or omissions that remain after the Client’s final approval.
3.3. Lawful Use. The Client agrees to use the Deliverables for lawful, personal, and professional job-seeking purposes only.
4. Fees, Payment, and Delivery
4.1. Payment. Full payment of the advertised service fee is required prior to the commencement of any work by the Company. All fees are stated in Canadian Dollars (CAD) unless otherwise specified.
4.2. Delivery. The Company will make commercially reasonable efforts to deliver the initial draft of the Deliverables to the Client within the timeframe specified at the time of purchase. All Deliverables will be provided in digital format (e.g., .PDF and .docx) to the email address provided by the Client.
5. Revision and Refund Policy
5.1. Revisions. The Company may offer a limited number of revisions within a specified period (e.g., fourteen (14) days) following the delivery of the initial draft. Revisions are limited to correcting errors or adjusting content based on the original information provided by the Client. Substantial rewrites or the addition of new information not included in the original CV may be subject to additional fees.
5.2. Refunds. Due to the customized and personalized nature of the Service, all fees are non-refundable once the Company has commenced work on the Client’s documents. Cancellation requests must be submitted in writing. A refund may be considered, at the sole discretion of the Company, only if the cancellation request is received before any substantive work has begun.
6. Privacy and Protection of Personal Information
6.1. The Company is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
6.2. By using the Service, you consent to the collection, use, and storage of your personal information for the sole purpose of creating your resume and cover letter. We will treat all information you provide as strictly confidential.
6.3. We will not share, sell, or disclose your personal information to any third party, except as required by law. All personal data will be managed in accordance with our Privacy Policy, which is hereby incorporated by reference into these Terms.
7. Intellectual Property
7.1. Client Content. The Client retains all intellectual property rights to the underlying personal and professional information provided to the Company.
7.2. Deliverables. Upon full payment, the Company grants the Client a perpetual, non-exclusive, worldwide license to use, reproduce, and distribute the final Deliverables for their personal, non-commercial, job-seeking purposes.
7.3. Company Property. The Company retains all rights, title, and interest in and to its proprietary materials, including but not limited to its document templates, formatting styles, design elements, and internal processes.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE COMPANY’S AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO THE COMPANY FOR THE SERVICE.
9. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Service; (2) your breach of these Terms; or (3) your provision of false, inaccurate, or misleading information.
10. Governing Law and Jurisdiction
These Terms and your use of the Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Toronto, Ontario, and the parties irrevocably consent to the personal jurisdiction and venue therein.
11. General Provisions
11.1. Entire Agreement. These Terms and any policies or operating rules posted by us on the site constitute the entire agreement and understanding between you and us.
11.2. Severability. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
11.3. Modification. We reserve the right to modify these Terms at any time. We will alert you about any changes by updating the “Last Updated” date of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
DYN Educational Support Services INC. (o/a Resumaitor)
Email: [email protected]
Website: www.resumaitor.com